Wednesday 9 May 2012

The Final Chapter………………………..

The final blog post will reflect on the impact celebrities have on the digital world with particular attention to social networking sites Facebook and Twitter. I aim to evaluate what I have learnt from the blogging process and create my conclusions based upon this.
Celebrities are always in the public eye and people look to them as role models; with more and more people wanting to know how celebrities live their lives according to the BBC (2011). Thereby, illustrating that they have an impact on the way people decide to do things.
More and more people are registering for Twitter and Facebook as people try to follow their favorite celebrities which was outline by Mashable (2012). I agree with this statement because recently I have started using Twitter and I am now following multiple celebrities. In my opinion studying DSC has enabled me to become more connected with the digital world as I am now an active blogger and a regular tweeter.
As previously outlined by Neilsenwire (2011) 32% of social networkers follow a celebrity; this indicates that people are conscious to follow what the role models of society are doing. I am surprised this figure is as low as everyone I know follows at least one celebrity on Twitter. I am in agreement with King’s (2012) study which concluded that people would like to live the lives of celebrities.
Thereby, highlighting that people are influenced by how they act and what they say. As a result of this, celebrities impact on our social normality according to Joly et.al (2012), illustrating the importance of celebrities as people listen to them.  I agree with this and it is apparent that celebrities know people look up to them and they over emphasise everything they are doing.
What this means online, it has enabled people to open up new connections with celebrities a few years ago they wouldn’t have been able to speak to. Therefore, the digital world has had a positive impact because it has enabled people to fulfill their wishes.
Ad.ly a celebrity endorsement specialist in online advertising stated that they have been responsible for over 1000 celebrity’s tweets totaling over 150,000 tweets (Ad.ly 2012) This illustrates that celebrities are approached by companies and told what to say on their personal accounts. This means that the more people who are following this celebrity would receive this message and higher the potential hit rate. This can be illustrated by Lady Gaga having nearly 24million followers on Twitter. This means that if she was to be approached by a brand wanting to reach a certain target audience then she would be able to reach a lot of people.
I was surprised to learn that brands approach celebrities as the content they offer on the social networking platforms is engaging as stated by Ad.ly (2012). I have learnt to understand how celebrity endorsements work in an online setting throughout studying Digital. This has enabled me to gain an insight into how brands can use celebrities to their advantage.
In addition to this, Ad.ly (2012) also outlined that celebrities will only endorse the product if they feel it is something that fits in with their lifestyle; this was something which I was surprised by as a lot of celebrities are endorsing products online.
I feel that the reason why people are following celebrities is because it enables them to build a dynamic relationship with the celebrity. As a result of this, people are able to choose who they want to be influenced by which is outline by Tantiseneepong (2012). I was surprised to learn this as I wasn’t aware that people could interact and receive responses from celebrities almost immediately. However, this unit has enabled me to understand and gain a better understanding of how people communicate with celebrities.
Sorrell (2011) highlighted some interesting points with particular reference to marketing on Facebook; I learnt that marketing on Facebook occurs when people take photos of when they go on holiday because ‘friends’ will ask them on Facebook where they went and what the name of the hotel was. This is an interesting point as many people ask these questions without realising this is marketing.
In addition to this, when a celebrity uploads new photos on Twitter people are able to ask the same questions which would ‘market’ the place they have been to. I was surprised by how often this goes on because there are celebrities with a number of photos of them on holiday and people have asked questions about the resort.
Sorrell (2011) also stated an interesting which was by ‘liking’ a brand on Facebook the users account becomes fully open and gives the company full access to their profile. I agree to a certain extent with Sorrell as people are able to ignore what the brand is saying to the followers of the brand. 
Early in 2012 celebrities Tweeted about snickers bars and as stated by the Telegraph (2012) this was deemed to be acceptable as people knew this was an advert. In my opinion Twitter is about following celebrities, friends and interacting with them. It is a shame that organisations are starting to use these as a marketing platform. However, Sorrell (2011) stated that it is a social network not a advertising network. This is something which I agree with as people are visiting these sites not to be bombarded with adverts but to share and interact with friends.
Therefore, it is important to make sure that when using celebrities to advertise that the organsation and the celebrity get this right as followers could potentially un-follow them if they keep posting advertisements.
Overall my Digital experience has been enhanced and it has enabled me to develop and enhance my skills. However, if I was to do a blog again I would ensure I use an alternative provider such as WordPress.com as it provides a better blog which is easier on the eye. I was surprised by how much I have warmed to the digital world and it has consequently had an impact on my purchasing habits as I have now purchased an iPhone. This was because I am more aware of how digital is impacting on my life on a day-to-day basis.

The 'Facebook' Network


The most popular social networking site is Facebook and over 30 million people in March 2011 visited the site in March, this was an increase of 86% since 2008.
(Figure A. Mintel 2011)
The current number of users of Facebook is 800 million with the average user being connected to 80 community pages, groups and events. (Facebook 2012)
This illustrates the number of brands that people are connected with as ‘brands’ make up a large number of these community pages.
As outline by Bakshy (2012) people are more likely to share information with their ‘friends’ from weaker ties.
Facebook has had a negative impact on the number of emails that are being sent around the world, as people will send messages to friends on Facebook rather than logging in to an alternative account to send an email. (Zuckerberg, 2011)
This is due to the fact that it is convenient and easy to send messages to friends on Facebook. Hence, this is impacting on the way people are communicating with one another.

Wednesday 11 April 2012

Mobile Communication

Mobile V Computers
As stated on Mintel (2011) the decline in desktop computers has plummeted in recent years as has dropped from over £2,500 million in 2006 and is expected to be worth around £1,167 million in 2016. Whereas, the Smart Phone market is expected to rise towards the region of £2,962 million from £1,500 in 2006.


Photo-communication
Earlier this week Facebook acquired Instagram which is a photo-sharing network. This will enable Facebook’s customers to have the best photo-sharing experience. (MarketingWeek 2012)
However, as more and more people purchase mobile devices with ‘smart phone’ capability this will enable the customers to take photos and upload the pictures directly to their photo-sharing profile.
In the first 24 hours the android market place had over 1million downloads of Instagram; which shows how powerful Facebook are in the role of communication as they acquired something and immediately people downloaded it! (MarketingWeek 2012)
Do you think this acquisition is a move in the right direction for Facebook?
What are people using mobile phones for?

























 



Do you agree with this picture?

Wednesday 4 April 2012

Digital Transactions

What is Paycento?
Paycento is a new one click payment system which will allow web users on Facebook, Twitter or Linkedin to pay for content such as online newspapers. (The Wall 2012)
In addition to this, the customers will pay for goods in the same way they would click the ‘like’ or ‘share’ button on Facebook or Twitter. (Finextra 2012)
Would you pay for goods with Twitter or Facebook?






What will it do?

The system links to the users social networking site and claims to reduce the amount of forms required when making a purchase.

Paycento will revolutionise the way online shopping is done because the company sanctioning the online transactions will save money as the Paycento system is cheaper than PayPal. (The Wall 2012)

 Have you registered for Paycento?

Wednesday 28 March 2012

Celebrity Endorsements


Neilsenwire (2011) state 32% of social networkers follow a celebrity which indicates that people are influenced by celebrities on social networking sites.
People who identify themselves with a celebrity want to be like the celebrity which leads to them adopting the celebrities attitudes, beliefs and behaviour. (Joly et.al 2011)
Are Celebrity endorsements a good way to sell brands?
Signing a celebrity to be associated with the branding campaign is powerful but can be risky; the organisation need to ensure that the celebrity being chosen has a genuine interest and is enthusiastic the relationship with the celebrity could appear shallow and superficial. (Marketing week 2010)
The business insider (2011) state that a $50 billion is spent every year on celebrity endorsements; Do you think celebrities are worth the money?
Why celebrities are used?
They:
1. Grab attention
2. Enhance the company image
3. Sell products
4. Allow the celebrity to build their own ‘brand’
5. Enable the consumers to build a relationship with the company through a person they ‘like’
6. Builds the companies trust and reputation
How has Digital impacted on Endorsements?
#Twitter has enabled fans to communicate with celebrities online; businesses have seen the opportunity as many celebrities such as Lady Gaga and Justin Beiber have around 20million followers. (Twitter Counter 2012) This means business can pay them to mention their brand in their tweet. An example of this was Snoop Dog tweeting about a Toyota Sienna minivan encouraging his followers to buy one.
The world becoming more connected!

Wednesday 21 March 2012

PR is still Reputation, Reputation, Reputation

What is PR?

“The three main elements of public relations are practically as odd as society: informing people, persuading people and integrating people with people.” (Bernays 1952)
“We can afford to lose a lot of money, but we can’t afford to lose our reputation” (Buffet 2012)
The key to success is to understand the need for honesty in communication. According to Witts (2012) the significance of reputation management is for organisations to be more transparent as the world we live in is becoming faster, instant, and enabling global communication.
Evolution of Public Relations

The digital world has brought a high level of transparency to the world of public relations and corporate communication. (The PR Report 2012)
Social media is an example of how PR is evolving and more and more companies are using this platform as they look to maintain their REPUTATION! (itpr group 2012)











The PR Report (2012) came to the conclusions:
·         Social Media MUST become a core part of a company’s PR strategy.
·         In the modern age of PR there has been a shift from corporate CONTROL to consumer DEMOCRACY resulting in the working week shifting from 12:5 to 24:7.



 
Public Relations Disaster!
On 13th March 2012 Tesco customers thought they had bought the New Apple iPad for £49.99 after an ‘IT Error.’ However, Tesco stated that they would not be issuing this ‘deal’ and apologised to the customers. (BBC 2012) As a result of this, consumers have launched a petition to fight back against Tesco. (This is Money 2012) Consequently, this has damaged the REPUTATION of Tesco the ‘brand.’















 


















 
Do you think Tesco should issue the iPads?



Wednesday 14 March 2012

To Brand or Not To Brand?

The traditional methods of branding have a large cost in order to get the message across to the audience. Whereas, the cost for using Digital Branding is cheaper and it enables more engagement; enhancing brand building. (Microsoft 2012)
In the 21st Century people no longer want to be bombarded by loads of companies telling them to buy this and that. As more and more people embrace digital media so has the number of Organisations.
The way consumers receive information has been evolving and the use of the internet, social media and mobile phones has changed the way people communicate with one another. (Brand Republic 2012)

Smart Phones V Tablets!

















 As a result of this, the Catalan Government has embraced ‘smart phones’ and encouraged businesses in Barcelona to Go Mobile.  This will enable businesses to build brand awareness through the utilisation of Mobile phones. These businesses include the Barcelona Zoo, Aquarium and FC Barcelona (Google Mobile 2012)

Before Go Mobile!
 









New FC Barcelona Website embracing Go Mobile!















 
“33% of people coming to the Camp Nou now have a Smartphone and the number will soon be 100%. It is therefore very important for us to be present. We want everybody that has Barça in their heart to also have Barça in their pockets". (FC Barcelona 2012)
“Google Mobile searches growing 400% in the last two years, its increasing important for businesses to satisfy the needs of a mobile user by building a mobile-friendly site.” (Google Mobile 2012)
As a result of this, businesses are able to communicate special offers, videos and brand information. (Barcelona Go Mobile 2012)
This is one current example of how brands can increase their reputation through the utilisation of Digital Media.
Would you like to see London Go Mobile for the Olympics?